Privacy policy.

Who we are

PowderCab SAS ("PowderCab", "we") runs airport and ski transfers between Geneva and the French Alps. We are the controller of the personal data described here.

PowderCab SAS, 1178 Route de la Plagne, 74110 Morzine, France. Siret 80531895300025. Email: info@powdercab.com. Phone: +33 (0)6 72 99 19 48.

What information we collect

When you get a quote, book or contact us, we collect:

• your name, email address and mobile number;
• your travel details: dates, flight or train numbers and times, number of passengers, and special requirements such as child seats, skis or bikes;
• your accommodation name and address, and directions to it;
• confirmation that you have paid. Card payments are handled by our payment provider, and we do not see or store your full card number;
• any messages you send us, and our notes about your booking.

Why we use it

To run your transfer: to quote, book, confirm, track your flight, contact you by email or SMS about timings, and meet you at the right place. This is necessary to carry out our contract with you.

To take payment, issue invoices and keep our accounts, as the law requires.

To keep in touch with returning guests. We may email you about future transfers. You can say stop at any time, by replying or emailing info@powdercab.com, and we will stop.

Who we share it with

We never sell your data, and we never share your billing information or email address with third parties for their own use.

We share only what is needed, with the services that help us run the business:

• our online booking and quoting system provider, which hosts the quote and booking forms;
• our payment provider, which takes card payments;
• other licensed local transfer companies we subcontract to, who receive your mobile number and journey details only so they can carry out your transfer;
• the email and messaging services we use to send your confirmations and messages.

We may also disclose information if the law requires it.

How long we keep it

We keep your information for as long as we need it to run your transfer and answer questions afterwards, and for as long as the law requires us to keep accounting records. After that we delete it.

Your rights

Under the GDPR you can ask us to: show you the data we hold about you; correct it; delete it; limit how we use it; or send it to you in a portable format. You can also object to marketing emails at any time.

To use any of these rights, email info@powdercab.com. If you are not happy with how we handle your data, you can complain to the French data protection authority, the CNIL (cnil.fr), or to the authority in your own country.

Cookies

This website does not itself use advertising or analytics cookies. The booking form is provided by our booking system partner and may use cookies that it needs to work, for example to keep you signed in. Links to TripAdvisor and Google take you to their websites, which have their own policies.

Changes to this policy

We may update this policy from time to time. The date below shows the latest version.

Last updated: 21 October 2026